What information do we collect?

We collect information from you when you subscribe to our newsletter, request more information regarding our services, and submit a contact form. When registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, phone number or Company. You may, however, visit our site anonymously. 

We do, in the course of our business, utilize personal data. We take privacy seriously, and as such take a number of precautions to safeguard this information. Under legal guidelines set forth by the Fair Credit Reporting Act (FCRA), certain government agencies, and the State of New York under our private investigator license, we are required to retain records containing personal data for a specific period of time, after which it is destroyed.

What do we use your information for?

Any of the information we collect from you on this website may be used in one of the following ways: – To personalize your experience (your information helps us to better respond to your individual needs) – To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you) – To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs) – To administer a contest, promotion, survey or other site feature – To send periodic emails.

The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

Personal information used in the course of an investigation, including employment background checks, is used solely for its intended purpose, stored securely, retained as legally required, and destroyed thereafter. Every reasonable effort is made to secure all personal information provided to us for the purpose of conducting background investigations as authorized by a candidate/consumer.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. We also do not process applications for investigative work through our website or utilize “cloud storage” for added protection of personal data, nor do we allow retrieval or storage of personal data or reports on our website. All personal data is stored and disseminated to clients with a permissible purpose under state and federal law in a secure manner.

Do we use cookies?

We do not use cookies.

Do we disclose any information to outside parties?

We do not sell, trade, share, or otherwise transfer to outside parties your personally identifiable information.

This does not include trusted third party vendors who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. Examples of such vendors include, but is not limited to: government agencies, colleges and universities, current and prior employers, and state and federal courts.

Information is only disclosed to non-domestic third party vendors when necessary to perform a client’s specific request for authorized international background checks/investigative due diligence. This is subject to an agreement with said vendors to keep the information confidential and compliant with all applicable state, federal, and international privacy laws.

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

General Data Protection Regulation (GDPR) Compliance

In compliance with GDPR regulations pertaining to European Union citizens and/or within the European Union, and in accordance with our company policy, all research and background check information initiated from May 25, 2018 onward will be investigated, processed, gathered, and maintained in full compliance with all applicable International, and domestic federal, state, and local laws. These checks will also require an additional release form where the applicant provides explicit consent.

General Legal Compliance

In certain instances, and depending on the jurisdiction, our work product may be considered an “investigative consumer report” and this company may be acting as a “consumer reporting agency” and/or an “investigative consumer reporting agency” (such as for employment purposes) as defined by the FCRA, California’s Investigative Consumer Reporting Agencies Act (ICRAA), and/or any applicable state and/or federal laws. In which case, all investigations, methodology, and reporting will be conducted in full compliance with all applicable state, federal, and local laws.

We also adhere to the FCRA’s maximum possible accuracy rule in all investigations, whether or not that federal law is applicable to the project.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older. 

Your Consent

By using our site, you consent to our online privacy policy.

For employment purposes, and in full legal compliance, applicants will give consent to a background investigation by signing a release acknowledging said investigation and, in some instances where appropriate, requesting a copy of the consumer report upon completion.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or send an email notifying you of any changes. This policy was last modified on May 25, 2018.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

Tom Whelan, President
P.O. Box 75 Clinton, New York 13323
United States
(800) 983-0379
info@whelanandwhelan.com